Alvaria Launches Innovation Lab, Alvaria Horizons
April 25 2024 - 10:17AM
Business Wire
Introducing an innovation lab dedicated to building a brighter
future of work.
Alvaria®, a leader in contact center infrastructure and
workforce engagement software, launches Alvaria Horizons™, a lab
dedicated to pioneering new ideas and building innovative
technologies that redefine the future of work.
Alvaria emerged from the combination of two influential
technology companies—Aspect Software and Noble Systems. Their
legacy of innovation and excellence make them a trusted partner for
leaders across all industries, from commercial banks to airlines
and beyond. With over 400 registered patents and over 1,000
companies using their products, it’s in their DNA and legacy to go
beyond the surface and create solutions that make a difference.
Drawing inspiration from their groundbreaking work in 1973, when
Aspect launched the Galaxy, the first intelligent Automatic Call
Distributor (ACD), marking the inception of the modern inbound
contact center, Alvaria, 50 years on, is now doubling down in the
future with Alvaria Horizons.
“I am honored to announce the launch of Alvaria Horizons, a
physical space, team, and mindset dedicated to pursuing the
unimaginable, unrealistic, and undefined while rapidly bringing the
best ideas that redefine the future of work to fruition. Removing
limits, thinking experimentally, and coloring outside the lines to
build new technology will create the change we need to accommodate
the ever-shifting workplace environment.” Darryl Kelly, Chief
Strategy Officer at Alvaria.
With a rich history dating back to the 1940s, the concept of
innovation labs has become a cornerstone of technological
advancement in both corporate and academic worlds. Today,
innovation labs embedded in many of the world's most well-known and
reputable companies continue to evolve with a focus on artificial
intelligence, machine learning, blockchain, and other emerging
technologies, with the COVID pandemic accelerating digital
transformation.
Alvaria Horizons’ first project redefines how the world’s
leading companies use technology to create a new experience of work
for their people. Horizons is currently building a platform that
gives business leaders the power to transform and personalize their
data to fit any business model, need, or objective.
“This type of dedication to innovation is hard to come by in
this industry and we’re beyond excited to watch Alvaria embark on
this journey with Horizons. The leadership and creative solutions
that will come from experimental thinking have the power to create
work experiences where every employee feels recognized, connected,
and equipped to navigate the challenges of the modern workplace.”
Rob Nicewicz, Partner at Abry, Alvaria investor.
About Alvaria Horizons: Alvaria Horizons is an innovation
lab based in Boulder, Colorado, that is committed to redefining the
future of work with a focus on prioritizing people, supported by
new technology.
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version on businesswire.com: https://www.businesswire.com/news/home/20240425376881/en/
Gillian Grefe, Head of Brand Creative
horizonspress@alvaria.com