Supporting specialty pharmacy patients with a
human-focused patient experience.
NEW
YORK, April 25, 2024 /PRNewswire/ -- Pleio, Inc.
and FountainRx announce their partnership to provide a
concierge-level experience to specialty pharmacy patients. The two
companies are launching a program to provide patients with
human-driven support as they onboard onto their specialty
medication to reduce stress.
FountainRx, a quintuple-accredited provider of specialty
pharmacy, infusion, and compounding services, is committed to
providing patients with better health and fewer hassles.
"FountainRx understands the challenges that can come for patients
when starting a specialty medication. As such, we are always
seeking ways to provide our patients with a superior experience,"
says Michele Kensik, VP of Pharma
Relations at FountainRx. "Partnering with Pleio allows us to keep
the personal attention on our patients, deliver more compassionate
support, and better educate them through their journey."
Pleio, a leading human-focused patient engagement provider, is
extending novel concierge-level support through their proven
GoodStart™ system. The partnership with FountainRx reinforces the
commitment to supporting the emotional needs of patients onboarding
onto new medications which ultimately builds trust and confidence
with the patient.
"Pleio appreciates FountainRx's patient-centric culture and
innovative approach to expanding the patient experience," says
Jennifer Butler, Chief Commercial
Officer at Pleio. "The partnership recognizes that human touch is
critical to reduce stress for patients and support their next
step."
Pleio's program is embedded into FountainRx's outreach process,
creating a seamless experience for the patient and delivering
efficiencies to FountainRx's clinical team which ultimately
provides clinical support to patients. The GoodStart system
complements FountainRx's clinical care team by supporting patients
with a non-clinical discussion and helps to ease overwhelming
feelings the patient may be experiencing.
In addition, the partnership program extends support to
re-engage patients who have faced treatment interruptions and keeps
them on the treatment path recommended by their provider. Pleio and
FountainRx are collecting data to measure patient engagement,
satisfaction, adherence lift, and operating
efficiencies.
Connect with both Pleio and FountainRx at Asembia AXS24 in
Las Vegas to learn more about this
program.
About Pleio: Pleio (PLAY-OH) believes in always putting
the human first, not just because it works, but because it is the
right thing to do. As a human-first patient engagement solution, we
support patients' onboarding onto therapy through human-led
outreaches orchestrated through our own patient experience
technology platform. Our GoodStart™ system builds patient
confidence and addresses emotional barriers to non-adherence. Our
conversational analytics technology, Ollie, listens, understands,
and guides patients to shape better health journeys. Being human is
simpler than you think. Learn more about Pleio at
www.pleio.com.
About FountainRx Specialty Pharmacy: FountainRx Specialty
Pharmacy is a premier national provider of specialty pharmacy and
infusion services, dedicated to providing advanced medications,
therapies, expert knowledge and support for people living with
complex health conditions. With a focus on innovation and
collaboration, FountainRx strives to improve health outcomes and
ensure a better patient experience. Founded and headquartered in
Tennessee, FountainRx holds four
accreditations – two by the Utilization Review Accreditation
Commission (URAC) in Specialty Pharmacy and Mail Order, and two by
the Accreditation Commission for Health Care (ACHC) in Specialty
Pharmacy and Compounding (PCAB). Learn more at
www.fountainrx.com.
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SOURCE Pleio, Inc.